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Legals

Definitions

Client: any professional or natural person with capacity under Articles 1123 et seq. of the French Civil Code, or any legal entity, who visits the Site governed by these Terms and Conditions.

Services: the services and offerings made available to Clients by [https://luciesue.com/].

Content: all elements that make up the information on the Site, especially text, images, and videos.

Client Information: hereinafter referred to as “Information(s)”, meaning all personal data that [https://luciesue.com/] may hold for account management, customer relations management, and analytical/statistical purposes.

User: any internet user who connects to or uses the aforementioned Site.

Personal Data: “information that identifies or can identify a natural person, directly or indirectly” (Article 4 of Law No. 78‑17 of 6 January 1978).

The terms “personal data,” “data subject,” “data processor,” and “sensitive data” have the meaning assigned to them by the EU General Data Protection Regulation (GDPR: No. 2016‑679).

1. Website Presentation

Under Article 6 of Law No. 2004‑575 of 21 June 2004 for trust in the digital economy, users of [https://luciesue.com/] are hereby informed of the identity of all parties responsible for design, publication, and follow‑up:

  • Owner: EURL SPHYNX, share capital €5,000, VAT No. FR55880844469 – 3 Allée de Moulinaou 64600 Anglet, France

  • Publication Manager: Germser – [email protected]

  • Webmaster: iDeae – [email protected]

  • Host: O2switch – Chemin des Pardiaux, 63000 Clermont‑Ferrand, France – Tel. 04 44 44 60 40

  • Data Protection Officer (DPO): iDeae – [email protected]

These legal notices are based on the template provided by Orson.io’s RGPD legal notice generator.

2. General Terms of Use

The Site constitutes intellectual property protected by applicable French and international laws. The Client may not reuse, transfer, or exploit in any way, in whole or in part, any element of the Site.

Use of [https://luciesue.com/] implies full acceptance of these general terms of use, which may be modified or supplemented at any time. Users are therefore encouraged to review them regularly.

The Site is normally accessible at all times. However, scheduled or unscheduled maintenance by [https://luciesue.com/] may cause interruptions. Users will be informed in advance of such disruptions whenever possible. Both the Site and legal notices may be updated periodically by [https://luciesue.com/], and users are invited to consult them frequently.

3. Description of Services Provided

The purpose of the Site is to provide information concerning all activities of the company. [https://luciesue.com/] strives to publish accurate information but cannot be held responsible for omissions, inaccuracies, or outdated updates, whether originating in-house or from third-party partners.

All information on the Site is indicative and may be subject to change. It is non-exhaustive and may have been modified since publication.

4. Contractual Limitations on Technical Data

The Site uses JavaScript technology.

The Site cannot be held responsible for material damage resulting from use of the Site. Users agree to access the Site only with up-to-date equipment free of malware and with a modern, updated browser.

[https://luciesue.com/] is hosted by a service provider located within the European Union, in compliance with the GDPR.

The hosting provider ensures 24/7 service but reserves the right to interrupt service for maintenance, infrastructure improvements, or anomalies such as abnormal traffic.

Neither [https://luciesue.com/] nor the hosting provider can be held liable for network, telephone line, or hardware malfunctions hindering access to the server.

5. Intellectual Property and Infringements

[https://luciesue.com/] owns or holds rights to all content on the Site, including text, images, graphics, logos, videos, icons, and sounds. Reproduction, adaptation, publication, or distribution of any content, by any means, is prohibited without written authorization from [https://luciesue.com/].

Unauthorized use constitutes copyright infringement, subject to legal action under Articles L.335‑2 et seq. of the French Intellectual Property Code.

6. Limitations of Liability

[https://luciesue.com/] acts as publisher of the Site and is responsible for the quality and accuracy of the Content it publishes. It cannot be held liable for direct or indirect damage to user equipment resulting from access to the Site due to outdated equipment or software bugs/incompatibility.

It is not liable for indirect damages (such as business loss or lost opportunity) related to Site use.

Interactive spaces (e.g. contact forms) are provided for users. [https://luciesue.com/] reserves the right to remove content without notice if it violates French law or data protection rules, and to pursue civil or criminal liability in cases such as racist, defamatory, or pornographic content.

7. Personal Data Management

Clients are informed of regulations related to marketing communication (2014 Digital Trust Act), the French Data Protection Act of 6 August 2004, and the GDPR.

7.1 Data Controller

The Data Controller for personal data collected in the context of account creation and Site use is SPHYNX, represented by Germser, its legal representative.

As controller, [https://luciesue.com/] commits to comply with applicable legal frameworks, establish data processing purposes, inform prospects and clients based on consent, and maintain an actual processing register.

Reasonable measures are taken to ensure the accuracy and relevance of personal data relative to processing purposes.

7.2 Purpose of Data Collected

[https://luciesue.com/] may process data for the following purposes:

  • Enabling Site navigation and tracking services or orders: connection and usage data, billing, order history, etc.

  • Preventing fraud: device information, IP address, hashed password

  • Improving Site navigation: connection and usage data

  • Optional satisfaction surveys: email address

  • Communication campaigns (SMS, email): phone number, email address

Client data is not sold and is used solely for necessity, statistics, and analysis.

7.3 Rights of Access, Rectification and Objection

Under current EU regulation, users have the following rights:

  • Access (Article 15 GDPR) and rectify (Article 16), update, complete, lock or erase data (Article 17 GDPR) if inaccurate, incomplete, ambiguous, outdated, or unlawfully processed

  • Withdraw consent at any time (Article 13‑2(c) GDPR)

  • Restrict data processing (Article 18 GDPR)

  • Object to data processing (Article 21 GDPR)

  • Data portability when processing is automated based on consent or contract (Article 20 GDPR)

  • Specify post‑mortem data handling and designate a third‑party recipient

Upon learning of a user’s death, and absent instructions, [https://luciesue.com/] will destroy their data unless legal or evidential obligations require retention.

Users may contact [https://luciesue.com/] in writing at:

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SPHYNX – DPO, iDeae

3 Allée de Moulinaou

64600 Anglet, France

Requests must specify which data is concerned and include proof of identity (ID card or passport).

Deletion requests are subject to legal data retention obligations. Users may also file a complaint with regulatory authorities, including the CNIL.

7.4 Non‑Disclosure of Personal Data

[https://luciesue.com/] commits not to transfer collected client information outside the EU or to “non‑adequate” countries without prior notice.

It may engage technical or commercial processors that provide sufficient GDPR guarantees.

Precautions are in place to ensure data security and confidentiality. In case of a breach impacting client information, the client will be informed without delay, along with corrective measures taken. No “sensitive data” are collected.

Personal data may be processed by subsidiaries or processors solely for the purposes described. Access is limited to staff in their respective roles, especially customer support agents.

8. Incident Notification

Although efforts are made to secure data, no internet transmission or electronic storage method is entirely secure. If a breach occurs, affected users will be informed so they can take protective measures. Notifications comply with national and European legal requirements, and clients will be fully informed to support their own regulatory reporting.

No personal user data is published, exchanged, transferred, assigned, or sold to third parties without user knowledge. Only in the case of SPHYNX’s sale would data be transferred to an acquiring party, who would be similarly bound to maintain data confidentiality and accuracy.

Security

To safeguard personal (and health) data, [https://luciesue.com/] uses protected networks, firewalls, pseudonymization, encryption, and passwords. Reasonable measures are taken to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, Cookies & Tags

The Site contains hyperlinks to other sites. [https://luciesue.com/] has no control over external content and disclaims liability for it.

By not disabling cookies, you consent to their use. You may disable them at any time via your browser settings, but this may limit access to the Site or some services.

9.1 Cookies

A “cookie” is a small text file deposited in your browser, storing domain, ISP, operating system and visit details. Cookies cannot harm your device.

[https://luciesue.com/] may collect data about your Site visit to improve content and navigation.

You can configure your browser to accept or reject cookies, either globally or case‑by‑case. Rejecting cookies may impair Site functionality or display settings. [https://luciesue.com/] is not liable for degraded service due to cookie refusal or deletion. Browser help menus describe how to manage cookies.

You may modify your cookie preferences at any time. [https://luciesue.com/] may also use external providers to help collect and process cookie‑based information.

If you click social media icons (Twitter, Facebook, LinkedIn, Google Plus) on the Site or app and consent to cookies, those services may also place cookies. You can withdraw this consent at any time via continued navigation.

9.2 Internet Tags

[https://luciesue.com/] may occasionally use web beacons/tags (e.g. 1×1 GIFs) via analytics partners, which may store information (including IP address) outside the EU.

These tags may be embedded in advertisements linking to the Site or within various Site pages. They allow measurement of visitor responses, page views, content usage, and Site activity. External providers may collect visitor data across multiple sites, compile Site activity reports, and offer additional analysis services to [https://luciesue.com/].

10. Governing Law and Jurisdiction

Any dispute relating to the use of [https://luciesue.com/] is governed by French law. Unless otherwise required by law, exclusive jurisdiction lies with the courts of Bayonne, France.